Administration: proven ability to handle administrative duties such as, planning meetings and writing minutes, maintaining the front office, typing documents, office correspondence and inventory of supplies needed.
Executive Support: Working knowledge in providing executive assistance; receiving calls and directing them to the appropriate persons, scheduling meetings, typing and filling documents, monitoring the diary, supervising staff on behalf of the manager and any other administrative duties I am tasked with.
Customer Relations: Capacity to cultivate good customer service, engage clients in resolving any issues involved and maintaining a good business relationship.
Staff Support: Handled all internal and external travel and accommodation requests for both local, international and program support staff/contractors while ensuring compliance to Kenya’s immigration laws including processing and monitoring status of visa applications, work permits, hotel bookings and airport transfers.
Business Writing: Adept in keeping records, writing minutes, shorthand, submitting monthly ad-hoc reports and keeping records.
Budget and Cost management: Proficient in ensuring goods and services are budgeted for and charged accurately while ensuring that all financial and operational controls are adhered to in the administrative process.
Business management: Sound competency in ensuring the smooth running of the company in terms of logistics, both internal and external communication and success in all activities involved.
Relationship management: Ability to build and maintain effective mutual business relationships in order to build strong loyalty by handling and responding to existing products queries from clients quickly, effectively and accurately
Communication: Ability to interact well with everyone in a confident and professional manner ensuring that I appeal to what moves client and capable of good interaction with clients, colleagues and my supervisors.
ICT Competence: Proficient in using the MS suite, the email and the internet. Also competent in executing tasks that engage information technology techniques.
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